Sell more, keep customers longer — a CRM run by AI.
From Lead → Sales → Quote → Promotions & Loyalty → Distribution (DMS) → Customer care, all on one omnichannel platform with the DeepSales AI suite. Brought 600+ Viglacera dealers & architects onto one shared system.
Viglacera Tien Son brings 600+ dealers onto one CRM platform
The Eurotile tile brand standardized dealer, order, and commission management on DBIZ CRM — transparent, omnichannel, real-time.
One platform for the entire customer lifecycle
No disjointed tools — every stage shares connected data, with AI support at each step.
Lead & Marketing
Attract, AI scoring, omnichannel nurturing.
Sales
Pipeline, opportunities, activities, integrated email.
Quotes & Pricing
4-step CPQ, price lists, policies, approvals.
Promotions & Loyalty
Programs, points, coupons, rewards.
Distribution (DMS)
Dealers, PJP routes, inventory, receivables, incentives.
Care & Projects
Omnichannel service, PSA, retain and grow customers.
8 business groups, hundreds of functions
Choose the group you need first and expand gradually on the same platform and one customer data source.
Core Sales & CRM
Customers, opportunities, Kanban pipeline, email inbox, activity calendar, Customer PO.
Marketing & Lead (AI)
AI-driven leads, automatic scoring, omnichannel marketing campaigns.
DeepSales AI
Sales Coach, Predictive Analytics, Voice to Order, Chatbot, Shelf Detection.
Quotes & Pricing (CPQ)
4-step CPQ, price lists, modifiers, policies, workbench, trade budget.
Promotions & Loyalty
Promotion programs, points, points ledger, reward catalog, coupons.
Distribution (DMS)
Dealers/distributors, outlets, PJP routes, visits, dealer inventory, receivables, DMS invoicing.
Incentive & Commission
Incentive programs, accrual ledgers, simulation, AI Designer, sales commission.
CRM Projects (PSA)
Project charter, Gantt, Sprint Agile, timesheet, BoQ, RFQ, project quotes.
CDP — 360° Customer Data Platform
Unify every data source into a real-time 360° customer profile — the foundation for segmentation, personalization, and omnichannel activation, executed by AI Agents and controlled by people.
Collect & consolidate
Aggregate multi-source data — web, app, POS/eCom, email, call center, ERP — into one place.
Unified 360° identity
Match every signal to the right customer (3-tier identity resolution), building a real-time 360° profile.
Segmentation & Activation
Dynamic segmentation and profile push to CRM, Marketing, and AI Agents via Reverse ETL & API.
Identity Resolution Agent
Automatically merge duplicate records into a single customer, cleansing data continuously.
Identity ResolutionSegmentation & Persona Agent
Automatically create and update behavioral segments, building 360° profiles in real time.
SegmentationAlert & Next-Best-Action Agent
Detect signals (declining purchases, churn risk, cross-sell opportunities) and recommend next actions.
PredictiveOmnichannel Activation Agent
Deliver the right message/offer through the right channel at the right time — humans approve.
Activation · HITLAI at every step — you stay in control
Not a passive record-keeping CRM: AI suggests, forecasts, and automates; humans approve.
AI Sales Coach
Suggest the next best action and offer to close opportunities at the right time.
Predictive Analytics
Forecast sales, churn risk, and cyclical demand.
Voice to Order
Place orders by voice in the field; AI parses the order.
Shelf Detection
Recognize shelf displays with AI vision during route visits.
AI Chatbot Universal
24/7 omnichannel customer care, routing to the right person when needed.
Promotion Recommender
Recommend the right promotions by customer and product category.
AI Scoring
Automatically score leads/opportunities to prioritize resources correctly.
Incentive AI Designer
Design and simulate the optimal incentive program before launch.
Real numbers from DBIZ CRM customers
Actual results from DBIZ customers; they vary by scope and each company’s context.
The most candid questions
Can the CRM consolidate multiple sales channels (POS, eCommerce, dealers)? +
Is customer data safe and compliant? +
Can AI send offers/prices to customers without my control? +
I’m using another CRM/software — is migration hard? +
Is this CRM a fit for a multi-dealer distribution model? +
Ready to sell more and retain customers longer?
Book a 30-minute session — we’ll assess your needs, estimate ROI on real numbers, and sketch a roadmap starting from one process group (Sales or DMS). No commitment needed.