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Transport & Logistics Solution — TMS · WMS · AI Route Optimization · Real-time Tracking

Transport – Logistics Solution

Smart transport & logistics — optimize the fleet, deliver on time.

Platforms ERP (TMS/WMS) + CX + Data: GPS fleet management, AI-optimized routing, warehousing, real-time shipment tracking, and electronic POD.

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🚛 Real-time GPS fleet management🧭 AI-optimized routing📍 Shipment tracking & POD
Industry challenges

Challenges for transport & logistics businesses

From fleet management and route planning to customer transparency and analytics — DBIZ resolves each bottleneck.

🚛

Manage complex fleets

Track vehicle location and status, and optimize fleet utilization.

🧭

Suboptimal route planning

High fuel costs and late deliveries from manual route planning.

🔍

Lack of transparency with customers

Customers can’t track orders, generating many status-check calls.

📊

Lack of performance analytics

No data to assess operations and optimize costs.

🏭

Warehousing & transshipment

Manage multiple warehouses, item locations, and order-based inbound/outbound.

💵

COD & reconciliation

COD collection and complex cash-flow reconciliation.

Comprehensive solution

Three technology layers that resolve every bottleneck

From operations and sales to data — on one unified platform.

🛡️ AI ERP (TMS/WMS)

Comprehensive transport operations management

Fleet, orders, warehousing, routes, finance & drivers.

✓ Fleet: real-time GPS on the map, registration/insurance/maintenance, fuel monitoring, and speed/route alerts
✓ Orders & waybills: multi-channel intake (web/app/API), waybill printing, COD, and electronic POD (photo & signature)
✓ Warehousing (WMS): multi-warehouse, storage locations, barcode/QR, stocktaking, scale & scanner integration
✓ Route optimization (AI): consolidating shipments by area, ETA, vehicle/driver dispatch, dynamic re-routing, and Google Maps
✓ Finance: freight charges, operating costs, automatic COD reconciliation, receivables, VAS-compliant
✓ Drivers & staff: driver’s license records, attendance & payroll, KPIs (on-time/safety), and a mobile app for drivers
Comprehensive transport operations management
👥 AI CRM / CX

Transparent customer experience

Customer portal, real-time tracking, customer care & shipping booking.

✓ Self-service customer portal: order history & status, addresses, invoice downloads, and contract management
✓ Real-time shipment tracking on the map, push notifications, shareable links for end customers, and ETA
✓ Omnichannel customer care center (hotline/email/chat/Zalo), automatic ticket assignment, SLA, and 24/7 AI chatbot
✓ Online shipping-booking platform: quick order creation, automatic fee calculation, service selection, payment/COD, and API
✓ Feedback & reviews: post-order NPS/CSAT surveys, sentiment analysis, and negative-feedback alerts
Transparent customer experience
📊 Data + AI

Operations analysis & optimization

BI, performance, cost optimization and AI forecasting.

✓ BI dashboard: real-time KPIs & metrics, automated reports, multidimensional analysis (customer/region/service), drill-down
✓ Operational performance: on-time delivery rate, driver KPIs (on-time/safety/fuel), route efficiency, and return rate
✓ Cost optimization: fuel/maintenance/labor, actual vs. plan, cost by route/customer, and waste detection
✓ Forecasting & AI: seasonal transport demand, delay risk, revenue forecasting, and churn prediction
✓ Data integration & management: ERP/CRM/accounting, e-commerce APIs, data warehouse, and data governance
Operations analysis & optimization
Benefits & ROI

Results achieved after deployment

Typical figures when deploying DBIZ solutions (varying by each business’s current state).

+40%
Boost delivery efficiencyOptimize routes & manage fleets intelligently.
−30%
Reduce fuel costsOptimal routing & consumption monitoring.
+35%
Improve on-time deliveryReal-time tracking & flexible coordination.
+45%
Higher CSATTransparent information & better support.
−50%
Reduce order processing timeAutomate from receiving to delivery.
+25%
Boost driver productivityManage KPIs & optimize work schedules.
Transport & Logistics solution · DBIZ

Digitalize your transport & logistics business with DBIZ.

DBIZ experts provide free consultation and design the solution that best fits your business.

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Free assessment · phased implementation · support after go-live.