Intelligent IoT solution
A complete IoT management platform
Connect, monitor and optimise thousands of IoT devices. Real-time data capture, intelligent analysis and automated decisions with AI.
The challenges of deploying IoT
Common issues when building an IoT system
Complex multi-device connectivity
The difficulty of connecting and managing thousands of IoT devices from many different manufacturers
Real-time processing of large data volumes
Sensor data arrives continuously, around the clock, and must be processed and analysed in real time for timely decisions
Security & data protection
The risk of cyber attack and data leakage when thousands of IoT devices are connected
Device management & maintenance
Difficulty tracking condition, updating firmware and maintaining distributed IoT devices
DBIZ IoT Platform
Professional IoT system management
A complete IoT platform, from connectivity through to analytics
Device connectivity management
Centralised connection and management of thousands of IoT devices
Multi-protocol connectivity (MQTT, CoAP, HTTP)
Device management by group and location
Real-time online/offline status tracking
Remote configuration and firmware updates
Certificate and security management
Integration with a range of IoT gateways
Data capture & processing
Capturing sensor data and processing it in real time
Round-the-clock sensor data capture
Real-time stream processing
Automatic data filtering and cleansing
Efficient time-series data storage
API integration with other systems
Edge computing at the device
Monitoring & control
Remote monitoring and control of devices
A real-time monitoring dashboard
Remote device control
Automatic alerts on anomalies
Automated operating schedules
Configurable alert thresholds
Remote troubleshooting
Intelligent alerts & notifications
A multi-channel alerting system for incidents
Alerts by SMS, email and app
Alert priority tiers
Automatic AI anomaly detection
Detailed alert history
Integration with the ticketing system
Incident trend reporting
Preventive maintenance
Data-driven device maintenance scheduling
Prediction of when maintenance is due
Automated maintenance scheduling
Maintenance history tracking
Spare parts management
Maintenance cost optimisation
Device lifespan reporting
IoT security
Assuring the safety and security of the IoT system
End-to-end data encryption
Secure device authentication
Device access rights management
Cyber attack detection
Automatic security updates
Comprehensive audit logging
DBIZ CX
The IoT customer experience
A customer management platform for IoT services
IoT customer management
Managing customers using IoT solutions
Customer and device records
IoT service package management
Service usage history
Multi-device support
A self-service portal
Integrated automated payments
Customer support, around the clock
A dedicated customer support system
24/7 support hotline
An AI chatbot for automated advice
Remote device support
A technical knowledge base
Incident ticket management
Automated SLA tracking
Service management
Managing service packages and renewals
IoT service package management
Automatic service renewal
Intelligent upsell and cross-sell
Customer SLA management
Service usage reporting
A customer loyalty programme
Marketing automation
Marketing automation for IoT services
Automated email marketing
Targeted SMS campaigns
In-app messaging
Marketing based on usage behaviour
A/B testing of campaigns
Detailed ROI tracking
Customer reporting
Usage reporting for customers
Periodic usage reports
A dashboard for customers
Cost saving reports
Optimisation recommendations
Flexible data export
White-label reports
DBIZ DATA + AI
Intelligent IoT data analytics
AI/ML analysis and forecasting from IoT data
IoT analytics
Complete IoT data analysis
A real-time overview dashboard
Data trend analysis
Automatic pattern recognition
Correlation analysis
Device performance reporting
IoT KPI tracking
Forecasting & AI
Forecasting and optimisation with AI/ML
Device failure prediction
Automatic anomaly detection
Predictive maintenance
Energy consumption optimisation
Demand forecasting
AI recommendations
Performance analysis
Assessing operational effectiveness
Uptime and downtime analysis
Performance by device
Comparison across sites
Return on IoT investment
Energy efficiency analysis
Benchmarking
Cost optimisation
Analysing and optimising operating cost
Operating cost analysis
Data and connectivity cost optimisation
Energy cost optimisation
Maintenance cost tracking
TCO analysis
Cost saving recommendations
Big data platform
A large-scale data processing platform
Time-series database
A data lake for IoT
Real-time stream processing
Historical data analysis
API integration
Multi-tenant architecture
Build your IoT system with DBIZ today
DBIZ specialists will advise you at no cost and design the IoT solution best suited to your business