DBIZ · Services — Industry 5.0 & Agentic AI for enterprises

Industry 5.0 · Agentic AI · Human-in-the-Loop

Not just digital transformation — Industry 5.0 & Agentic AI.

DBIZ takes businesses beyond digital transformation: combining people with Autonomous AI Agents — human-centered operations, sustainable & resilient, measured by real-world results.

18+ years of experience
100+ customers
50+ projects
98% satisfaction
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years of technology experience
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enterprise customers
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deployment projects
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satisfied customers
Charting a new era

From Digital Transformation to Industry 5.0 & Agentic AI

Mere digitization is a thing of the past. DBIZ helps enterprises step into an era where people and autonomous AI collaborate — more efficient, more humane.

Foundation

Digital transformation (4.0)

Process digitization, automation, and centralized data — the modern operating foundation every business needs.

Current

Industry 5.0

People & machines collaborate — technology amplifies human capability, toward sustainable & resilient value.

Motor

Agentic AI

Autonomous AI Agents: Plan → Act → Observe → Reflect, always with human oversight (HITL).

🧑‍🤝‍🧑 Human-centered
🌱 Sustainability
🛡️ Resilience
Why choose DBIZ

Service capabilities that set your business apart

More than just handing over software — DBIZ delivers a new way to operate: transparent, automated, controlled, and cost-optimized.

24/7 online administration

Real-time data & reports that update automatically — so leaders make fast, accurate decisions.

Tight, automated processes

Standardize & automate operations on one platform — strengthening competitive advantage and optimizing profit.

Own your data

Department-based access control and locking of sensitive data — your data is an asset and always belongs to you.

Optimize IT costs

No heavy setup investment, automatic backups, and continuous upgrades — reducing infrastructure cost & risk.

Professional services catalog

Full-service — from strategy to operations

Each service comes with a clear description and the results customers achieved, drawn from hundreds of real projects.

01

Digital Transformation & Architecture consulting

Assess the current state, build a digital transformation roadmap, and design a target architecture suited to your capabilities & budget.

Assess current state & gaps
Roadmap & TO-BE architecture
Impact: a clear roadmap, lower investment risk, prioritizing the work that delivers early ROI.
02

System deployment & integration

Deploy ERP, CRM, HCM, MES, TMS on Oracle & DBIZ; integrate seamlessly with existing systems via API.

Methodology-driven implementation
On-schedule go-live, controlled risk
Impact: seamless data on one platform, ~40% lower operating costs, faster reporting.
03

Custom software development

Build custom applications & modules, mobile apps, QR/Barcode/RFID integration into operations, and specialized reports.

Dedicated web & mobile apps
Specialized devices: QR, RFID…
Impact: digitize your specific processes, boost productivity up to 3×, reduce manual errors.
04

Data Migration & Governance

Clean, transform & migrate data safely; build a Data Lakehouse, govern data, and run multidimensional profitability analysis.

Data cleansing & migration
Data Lakehouse & governance
Impact: one source of truth, transparent multi-dimensional profit, real-time reporting.
05

AI & Automation (Agentic AI)

Consulting & deployment of the AI Agents system (DBIZ Autonomous) running on your infrastructure, automating operations end-to-end.

AI Agents by business function
Local Model / vLLM on-premise · HITL
Impact: 60–80% less manual work, data kept in-house, no dependence on API fees.
06

Infrastructure, Cloud & Managed

Supply & lease of CPU/GPU infrastructure (A100·H100·H200), cloud & colocation; 24/7 operations management, backup, and security.

Buy or rent (CapEx/OpEx)
24/7 NOC monitoring per SLA
Impact: no infrastructure worries, flexible scaling, savings on capital & IT staff costs.
07

BPO & AMO — Application operations

Q&A, bug fixing, and operational support services; application management (AMO) and business process outsourcing (BPO) under SLA.

Helpdesk & operations support
Business process outsourcing (BPO/AMO)
Impact: a stable system, continuous support, less internal burden, predictable costs.
08

Training, Handover & Upgrades

User training (online/onsite), knowledge transfer, post-go-live support, version upgrades & continuous improvement.

Training & documentation
Regular version upgrades
Impact: users get up to speed fast, the system stays current, extending the investment lifecycle.
Methodology applied

DBIZ Agentic 5.0 Delivery

The methodology framework DBIZ applies to bring enterprises to Industry 5.0 & Agentic AI — built on internal architecture standards and international best practices.

🧑‍💼
People at the centerHuman-in-the-Loop at every risky step: AI suggests, humans approve.
🔐
Data sovereignty & securityData & models kept in-house; guardrails, RLS/CLS, and audit — ISO 27001 & Decree 13/2023.
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Layered AI-Native architectureFoundation · Data Lakehouse · Agent Harness · Infrastructure — scale independently.
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Controlled evolutionScale by contract, improve knowledge through review — always traceable.
1
Discovery & Assessmentdiagnose the current state, pick AI-first use cases, measure the baseline
2
AI-Native designa Foundation · Data · Agent architecture + guardrails/HITL
3
Layered deploymentBootstrap → Foundation → Tenant → Business functions, RAG, MLOps
4
AI verification & governanceagent evaluation, safety, compliance, human review, audit
5
Operate & Evolverun 24/7, improve knowledge, expand agents, scale
Agent governance loop

Agent Harness — safe & in control

PlanActObserveReflect

Each agent runs in a closed loop, with stopping points Human-in-the-Loop for risky actions — pause, resume, cost caps, and tracing every step.

Project implementation methodology

Agile & Oracle Unified Method (OUM)

Alongside the Agentic 5.0 framework, DBIZ delivers projects using Oracle OUM — Oracle’s unified, international-standard methodology — combined with the pace Agile growth iterations: delivering value early, controlling scope & risk, and adapting flexibly to change.

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Agile — flexible, value delivered early2–4 week sprints, with a backlog prioritized by value; demo & acceptance at the end of each sprint; an early MVP, continuous feedback; and adaptation to changing requirements.
📘
Oracle OUM — methodical, use-case drivenA unified iterative & incremental method; a standard set of work-products & governance; control of scope, quality, documentation & acceptance at every phase.
OUM implementation lifecycle
1
InceptionInitiation: scope, objectives, business case & plan
2
ElaborationAnalysis & design: use cases, architecture, requirement sign-off
3
ConstructionBuilt in sprints: configuration, development, iterative testing
4
TransitionHandover: UAT, data migration, training & go-live
5
ProductionOperations: support, optimization, maintenance & continuous improvement

Cadence Agile runs inside Elaboration → Construction: each sprint is a loop of analyze → build → test → demo, helping the business see results early and adjust in time.

Agile sprints nested within OUM phases
Finalize architectureUAT readyGo-live 1 2 3 4 5 InceptionElaborationConstructionTransitionProduction Sprint 1Sprint 2Sprint 3Sprint 4Sprint 5Sprint 6 Agile cadence — each sprint: Analyze → Build → Test → Demo → Acceptance Time →
Deliverables handed over phase by phase
PhaFocusKey deliverables
1InceptionInitiation & orientationScope & objectives document · Business case & ROI · Project plan & risk management · Prioritized use case list
2ElaborationAnalysis & designRequirements specification (use case / BRD) · Solution architecture & design · Data & integration plan · Test plan / UAT · Prototype / MVP
3ConstructionBuilt in sprintsIncremental configuration & development · End-of-sprint builds · Test scenarios & results · Technical documentation · Acceptance demo
4TransitionHandover & go-liveUAT results & acceptance records · Migrated data · User guides & training materials · Cutover plan · Go-live system
5ProductionOperate & evolveHypercare support · Operations reports & KPIs · Patches & performance tuning · Improvement roadmap · SLA & maintenance
Results our customers achieve

Real results across industries

Anonymized quotes by industry from DBIZ’s flagship projects — illustrating the scale, scope, and results achieved.

Banking & Finance

Centralized accounting & profitability analysis

Centralized accounting ERP, an Oracle EBS Financials upgrade, and multidimensional profitability analysis (PCMCS) for a credit institution.

Faster book closingGo-live in 9–19 monthsMulti-dimensional P&L
Fuel distribution

Manage a chain of 900+ stores

Digitized inventory management & operations across a fuel retail chain of nearly a thousand stations nationwide.

+42% inventory efficiency900+ stores
Steel & Sheet Metal Manufacturing

ERP + barcode traceability

An Oracle-based ERP, integrating QR/Barcode into operations and the manufacturing execution system (MES).

Standardize operationsBatch traceability
FMCG & Food

Oracle EBS + Warehouse management (WMS)

Oracle EBS integrating warehouse operations and multidimensional profitability analysis for a food corporation.

Inventory optimizationFaster decisions
Building Materials

CRM for dealer networks

A CRM & loyalty platform bringing over 600 dealers and architects onto one shared system, managing orders & commissions.

~40bn in revenue through the platform600+ dealers
Manufacturing & Export

MES + ERP for factories

A manufacturing execution system (MES) and ERP that standardize production processes and improve user experience.

Save 28% on time & cost+45% experience
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Lower operating cost
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Higher productivity
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Faster decisions
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Customer satisfaction

Aggregate figures illustrated from DBIZ customer projects; actual results vary by each business’s scope & current state.

Flexible partnership models

Choose the partnership that fits you

DBIZ partners in many forms — from turnkey projects to long-term operations outsourcing.

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Turnkey projectsDelivery by clear scope & milestones, with committed timelines and acceptance results.
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Phased ConsultationStep-by-step guidance along a roadmap, ideal for businesses that want to control risk & budget.
🤝
BPO/AMO outsourcingHand over operations, support & application management to DBIZ under SLA — with predictable costs.
☁️
Infrastructure leasing (OpEx)Lease CPU/GPU servers & cloud on demand — no upfront investment and flexible scaling.
Capabilities & Platform

A solid platform behind every service

Building on 18+ years of experience from SSG, mastering Oracle technology and the AI-Native platform developed by DBIZ itself.

ISO/IEC 27001:2022
ISO/IEC 42001 · AI governance
Oracle Partner
Oracle 26AI
DBIZ AI-Native platform
Decree 13/2023 · Personal data
DBIZ’s commitment

Solid · Trusted · Dedicated

Style

Professional communication, service & care — a solid, reliable, and dedicated consulting partner.

Quality

Best-quality products & services, always delivering more than we promise to customers.

Capabilities

We trust each individual’s ability & the power of the team — united and creative.

Partnership

Lasting, mutually beneficial partnerships between DBIZ and its customers, shareholders, and employees.

Get started with DBIZ

Start your digital transformation journey with DBIZ.

Book a consultation so we can assess your needs, propose the right services, and measure real results with you.

Free needs assessment · measured by your real results.