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Fuel Station Solution — ERP · CX · Data · IoT tank monitoring

Comprehensive Fuel Station solution

Comprehensive management for fuel-station chains.

Platforms ERP + CX + Data + IoT for the fuel industry: temperature-based inventory management, automatic VAT invoicing, monitor tanks & pumps real-time and loyalty.

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⛽ Tank monitoring (ATG) & loss prevention🧾 Automatic VAT invoicing💳 Loyalty & diverse payments
Industry challenges

Challenges in the petroleum industry

From temperature-based inventory and losses to VAT invoicing and safety — DBIZ resolves each bottleneck.

💧

Manage complex inventory

Track inventory by temperature (expansion coefficient), prevent losses, accurate in/out movements.

💳

Diverse payment options

Cash, card, e-wallet, QR, and credit for business customers.

🧾

Automatic VAT invoicing

VAT invoices for every transaction, compliant with Ministry of Finance regulations.

⭐

Loyal customers

Need tools for points, perks, and retaining loyal customers.

🚨

Safety & environment

Leaks, toxic gases (VOC), fire prevention at the station.

🏪

Multi-store & receivables

Manage multiple stores and business/dealer customer receivables.

Comprehensive solution

Four technology layers that resolve every bottleneck

From operations and sales to data — on one unified platform.

🛡️ AI ERP

Fuel station operations management

POS, temperature-based inventory, purchasing, finance & HR.

✓ Retail & wholesale POS in under 10 seconds, automatic VAT invoicing, and diverse payments (cash/card/e-wallet/QR)
✓ Sales management by vehicle & driver for business customers; automatic receivables tracking
✓ Temperature-based inventory (expansion coefficient), multiple tanks/types; automatic tank gauging (ATG) integration and loss prevention
✓ Purchasing from refineries (Petrolimex, PVOil), long-term contracts, and market price tracking
✓ VAS-compliant finance, receivables, and bank reconciliation; plus 3-shift staffing & occupational safety
Fuel station operations management
👥 AI CRM / CX

Customer experience & loyalty

CRM for individuals/businesses, loyalty and after-sales.

✓ 360° CRM: refueling & loyalty-point history, individual/business segmentation, credit limits
✓ Customer app integration (DBIZ GO); omnichannel care (24/7 hotline, live chat, AI chatbot)
✓ Loyalty: automatic points on every fill-up, multi-tier cards (Silver/Gold/Platinum), and redeeming points for fuel/gifts
✓ Marketing automation: SMS fuel-price & promotion alerts, Zalo OA, app push, segmentation
✓ After-sales: car wash, oil change/servicing, convenience store, appointments & service history
Customer experience & loyalty
📊 Data + AI

Smart analytics & forecasting

Make decisions on consumption and market data.

✓ BI: revenue by shift & fuel type, profit by station, and top enterprise customers
✓ Fuel demand forecasting (AI/ML) by season & fuel price, optimized procurement planning
✓ Customer analytics: RFM, CLV, refueling frequency, preferred fuel type, peak hours
✓ Price optimization: competitor price tracking, margins by fuel type, dynamic pricing
✓ Multi-store data warehouse, automated ETL, third-party integration APIs
Smart analytics & forecasting
📡 IoT devices (integrated)

Smart station monitoring & safety

DBIZ integrates & operates IoT, ATG and AI cameras.

✓ Tank monitoring: real-time level & temperature sensors, leak detection, and temperature-based inventory calculation
✓ Fuel pump automation: automatic transaction logging, payment QR generation, and pump fault alerts
✓ Environmental monitoring: air quality, toxic gases (VOC), hazardous leak alerts
✓ Safety & security: 24/7 AI cameras, anomaly detection, and fire alerts; plus energy management
DBIZ integrates and operates IoT/ATG devices from hardware partners — it does not manufacture hardware.
Smart station monitoring & safety
Benefits & ROI

Measurable benefits

Typical figures when deploying DBIZ solutions (varying by each business’s current state).

+25%
Higher revenueEffective loyalty & marketing.
−90%
Lower lossesIoT precisely monitors tanks & fuel dispensers.
−30%
Cost savingsOptimize operations & energy management.
+40%
Higher CSATBetter customer service.
−60%
Reduce processing timeAutomate from sales to reporting.
100%
Regulatory complianceMeets petroleum industry requirements.
Petroleum Solution · DBIZ

Digitalize your fuel-station chain with DBIZ.

DBIZ experts provide free consultation and design the solution that best fits your business.

Free 30-day Trial Contact for consultation →
Free assessment · phased implementation · support after go-live.