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Distribution Solution — DMS SaaS · ERP · CX · Data for FMCG & distributors

Next-generation SaaS DMS platform

Smart distribution — a SaaS DMS integrated across multiple ERPs.

Platforms ERP + CX + Data + DMS with AI: multichannel sales management, route optimization, automated VMI and smart merchandising — integrated with SAP, Oracle, Microsoft.

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📱 Sales Force Automation (offline-first)🧭 AI-optimized routing📦 VMI & multi-tier inventory
Industry challenges

Challenges for trading & distribution businesses

From omnichannel sales and field sales teams to logistics — DBIZ resolves each bottleneck.

🔀

Manage complex omnichannel

Sync inventory, orders, and pricing across multiple distribution channels.

🤝

Customer experience

Lacking tools to track the journey and build long-term relationships.

📉

Lack of data analytics

No insight to forecast demand and optimize pricing.

🚛

Complex logistics

Transport, delivery, and warehousing aren’t optimized, driving up costs.

📍

Manage field sales teams

Visits, GPS check-in, KPIs, and market coverage.

🏪

Merchandising & promotions

Display scoring, share of shelf, and trade marketing.

Comprehensive solution

Four technology layers that resolve every bottleneck

From operations and sales to data — on one unified platform.

🛡️ AI ERP

Distribution operations management

Sales, inventory, purchasing, logistics, finance & HR.

✓ Omnichannel sales (online/offline/B2B), automated quotes & orders, real-time tracking
✓ Multi-warehouse/branch inventory, min/max alerts, batch & expiry (FIFO/LIFO/FEFO), traceability
✓ Purchasing & suppliers: inventory-based ordering, price comparison, payables, performance evaluation
✓ Distribution & logistics: route optimization, real-time GPS, electronic POD, and GHTK/GHN/Viettel Post integration
✓ VAS-compliant finance, accounts receivable/payable, bank reconciliation; HR & commissions
Distribution operations management
👥 AI CRM / CX

Multi-channel customer experience

360° CRM, customer care, loyalty, and marketing automation.

✓ 360° CRM: history & interactions, RFM classification, sales pipeline, lead management, and social integration
✓ Omnichannel care center (phone/email/chat/social), tickets, 24/7 AI chatbot, and CSAT/NPS
✓ Loyalty: points, multi-tier membership cards, VIP perks, personalized vouchers, referrals
✓ Marketing automation: behavior-based email, bulk SMS, Zalo OA, segmentation, and A/B testing
✓ After-sales: warranty, maintenance scheduling, returns, complaint tracking & service ratings
Multi-channel customer experience
📊 Data + AI

Smart analytics & forecasting

Make decisions driven by data and AI.

✓ BI: real-time dashboard, revenue/profit, performance by channel, product ABC analysis
✓ Demand forecasting (AI/ML), trend analysis, purchase planning, and safety-stock optimization
✓ Customer analytics: RFM, CLV, churn, market basket, customer journey, and automatic segmentation
✓ Price & profit optimization: dynamic pricing, price elasticity, competitor benchmarking, and discount optimization
✓ Data warehouse: multi-source integration, automated ETL, data quality, third-party API
Smart analytics & forecasting
📱 DMS SaaS

A next-generation Distribution Management System

SFA, AI route optimization, VMI and AI merchandising.

✓ Sales Force Automation: anti-fake-GPS check-in, offline-first order entry, AI product suggestions, and MCP
✓ Route planning & field force: AI route optimization, real-time GPS, geofencing, and coverage heatmaps
✓ Inventory & VMI: multi-tier stock, automated order suggestions, van sales, and ABC & inventory turnover
✓ Promotion & trade marketing: promotion engine (Buy X Get Y, bundle), budgets by channel/region, and claims
✓ AI merchandising: image recognition to score displays, share of shelf, planogram, POSM, and Perfect Store
✓ Multi-tenant, offline-first, with multi-ERP integration (DBIZ, SAP, Oracle, Microsoft Dynamics)
A next-generation Distribution Management System
Benefits & ROI

Results achieved after deployment

Typical figures when deploying DBIZ solutions (varying by each business’s current state).

+35%
Higher revenueOmnichannel sales & better customer care.
−40%
Lower inventoryAccurate demand forecasting & smart VMI.
−30%
Cost savingsOptimize logistics & cut operating costs.
+45%
Higher CSATBoost satisfaction with better service.
−50%
Reduce processing timeAutomate from order to delivery.
+28%
Higher profitOptimal pricing & effective cost control.
Distribution Solution · DBIZ

Digitalize your distribution system with DBIZ.

DBIZ experts provide free consultation and design the solution that best fits your business.

Free 30-day TrialContact for consultation →
Free assessment · phased implementation · support after go-live.