Hospitality Solution — PMS · POS · Channel Manager · RevPAR

Hospitality Solution

Digital hospitality — optimize operations, maximize RevPAR.

Platforms ERP (PMS) + CX + Data for hotels & restaurants: multi-channel OTA booking, POS & KDS, housekeeping, guest experience, and revenue management.

🏨 Multichannel OTA Channel Manager🍽️ Restaurant POS & KDS📈 Optimize RevPAR & ADR
Industry challenges

Challenges facing the hospitality industry

From omnichannel booking and guest experience to revenue optimization and F&B — DBIZ resolves each bottleneck.

🌐

OTA multichannel management

Sync bookings from multiple OTAs, avoid overbooking, optimize occupancy.

🌟

Customer experience

Personalize service, track preferences, and build loyalty.

📈

Optimize revenue

Dynamic pricing, demand forecasting, and maximizing RevPAR/ADR.

🍽️

Efficient F&B management

Ordering, payment, and kitchen management aren’t automated, causing delays.

🧹

Rooms & housekeeping

Real-time room status and professional housekeeping assignments.

🎉

Events & conferences

Manage banquets, weddings, catering, and phased payments.

Comprehensive solution

Three technology layers that resolve every bottleneck

From operations and sales to data — on one unified platform.

🛡️ AI ERP (PMS)

Hotel – restaurant operations management

Booking, POS, housekeeping, events, finance & HR.

Booking & check-in/out: channel manager (Booking.com/Agoda/Expedia), real-time rates & availability, and express QR
Restaurant & POS: touch POS, QR self-order menus, Kitchen Display System (KDS), merge/split bills, and food cost
Rooms & housekeeping: room status board (Clean/Dirty/Inspected/OOO), mobile app, and amenities & minibar
Events & conferences: banquet halls, booking calendar, catering & banquet menus, quotes & contracts, and deposits
USALI-compliant finance: guest folio, automated night audit, city ledger, commission; and 24/7 shift staffing
Hotel – restaurant operations management
👥 AI CRM / CX

Guest experience & loyalty

Personalize service, increase repeat bookings.

360° guest CRM: stay & spending history, preferences (room type, dietary), and FIT/Group/Corporate/VIP classification
Online & app booking: responsive booking engine, 3D virtual tours, mobile check-in & digital keys, and upsell
24/7 omnichannel service (phone/email/chat/WhatsApp), concierge (taxi/tour), guest requests, and SLA tracking
Multi-tier loyalty (Silver/Gold/Platinum): point earning, upgrade/late checkout perks, birthday rewards, and referrals
Reviews & reputation: TripAdvisor/Google/Booking.com integration, sentiment analysis, and review response management
Guest experience & loyalty
📊 Data + AI (Revenue)

Revenue & performance analytics

Optimize revenue and make data-driven decisions.

Revenue & RevPAR: tracking RevPAR, ADR, real-time occupancy & forecast, TRevPAR, and STR report integration
Forecasting & pricing: AI/ML demand forecasting, dynamic pricing (yield management), and pick-up & pace reports
Guest behavior analysis: segmentation (RFM), guest lifetime value, churn prediction, and cross-sell/upsell
Operations dashboard: room status, daily flash report, housekeeping productivity, and F&B & table turnover
Competitive analysis: rate shopping & comp set, market share, review score comparison, and ranking tracking
Revenue & performance analytics
Benefits & ROI

Results achieved after deployment

Typical figures when deploying DBIZ solutions (varying by each business’s current state).

+35%
Higher RevPARSmart dynamic pricing & revenue management.
+25%
Higher capacityChannel management & booking optimization.
−60%
Reduce check-in timeExpress check-in & process automation.
+45%
Higher CSATPersonalized service, a better experience.
−30%
Lower operating costAutomate processes & optimize workforce.
+40%
Boost repeat bookingsLoyalty & guest relationship management.
Hospitality solution · DBIZ

Digitalize hotels & restaurants with DBIZ.

DBIZ experts provide free consultation and design the solution that best fits your business.

Free assessment · phased implementation · support after go-live.